Frequently Asked Questions
1. What is the "Build Your Own Combo" feature?
The Build Your Own Combo page lets you handpick multiple pearl jewellery pieces —
such as earrings, bracelets, and necklaces — and bundle them together into a personalised combo, all in one shopping experience.
2. How do I unlock the combo discount?
Simply add 3 or more items to your combo box, and you automatically receive a flat 20% OFF on the total combo value.
3. What types of products are available in the combo?
The combo page features a wide range of freshwater pearl jewellery, including stud
earrings, drop/dangler earrings, bracelets, necklaces, choker sets, and necklace & bracelet sets — available in various colours, styles, and metals.
4. Are the pearls certified?
Yes, Krishna Pearls sells certified pearls. Each product on the combo page is backed by its certification assurance, as indicated by the "Certified Pearls" badge on every listing.
5. Is shipping free on combo orders?
Yes, free shipping is offered on all items listed on the combo page, as clearly shown beneath each product.
6. What is the return policy for combo purchases?
All items on the combo page come with a 7-day returns policy. You can also refer to their detailed Returns and Refunds page for more information.
7. Can I mix different jewellery types in one combo?
Absolutely. You can mix and match any items available on the page — for example, combining pearl stud earrings with a pearl bracelet and a necklace to build a personalized set.
8. What is the price range of items available in the combo?
Products on the combo page range from approximately ₹800 for simple stud earrings to ₹10,124 or more for
necklace & bracelet sets, giving you flexibility across various budgets.
9. Can I shop via a video call before selecting my combo?
Yes! Krishna Pearls offers a free video call shopping service. You can book an appointment through their Calendly link to get personalized assistance while choosing your combo.
10. How do I add items to my combo box?
Each product has an "Add To Box" button. Click it to include items in your combo, and once you have 3 or more pieces, the 20% discount is applied before you proceed to checkout.
11. Does Krishna Pearls have a physical store?
Yes, you can locate their physical stores using the Store Locator on their website. Krishna Pearls, Jubilee Hills, Hyderabad, has been operating since 1983.
12. What payment and exchange options are available?
Krishna Pearls offers easy exchange on products. Multiple payment options are available, and you can find detailed information on their Payment Options page. Cash on delivery and card
payments are among the accepted methods.